Investigation of Managerial Burnout in the Van Accommodation Sector
Van Yuzuncu Yil University, Turkey
Abstract
Hospitality related professions are among the most stressful professions that require the most physical, mental, and psychological work. Severe stress can lead to emotional exhaustion, which is a major factor in industry turnover and operating costs. The main purpose of the article is to present the results of a comprehensive study investigating the burnout of accommodation managers in Van. Descriptive and inferential statistics were used to analyze the data to find indicators of burnout among executive accommodation workers and isolated factors affecting the phenomenon. Based on three search results, the relationship between Occupational Burnout, Personal Achievement, and Depersonalization is statistically significant. The three variables have a strong and positive relationship with each other. This strong and positive relationship shows that it greatly affects Managerial Burnout in the Van Accommodation Sector. In the accommodation sector in Van, individuals typically aged between 20 and 30, well-educated, and preferably holding a degree in hotel management, tend to experience higher levels of burnout when they have less than five years of experience in the hospitality industry. Organizations can implement various interventions to reduce the effects of burnout, including flexible work arrangements, continuous training opportunities, open communication channels, manageable workloads, recognition and reward systems, health programs, encouragement of social support, promotion of work-life balance, employee involvement, and regular assessments. These measures are suggested to have the potential to enhance employee well-being and reduce the risk of burnout, with a more effective outcome when implemented in combination.
Keywords: Van; Accommodation Industry; Causes and Effects of Burnout; Accommodation Managers; Preventive measures.
https://doi.org/10.34091/AJSS.16.2.06
ReceivedReceived Revised
Accepted
Available Online