Abasyn Journal of Social Sciences. Vol.7, No.1

Determinants of Job satisfaction and Employees Turnover Intentions

Qadar Bakhsh Baloch1, Gohar Zaman2, Janat Jamshed3

1 Assistance Professor, Department of Management Sciences, Islamia College University
2 Associate Professor,Islamia College University, Peshawar
3 Ph.D. Scholar, Abasyn University Peshawar


The present study was designed to find the relationship between pay, promotion, family work conflict, work family conflict, extended flight hours, co-workers support and supervision on job satisfaction, performance, absenteeism, and turnover intention of cabin crew of PIA Peshawar base. The target population of this study was the cabin crew of PIA Peshawar base, including both the male and female employees. The strength of total cabin crew at Peshawar base is 176.For the purpose of the present study a sample size of 132 employees was taken on random basis. The sample comprised male and female respondents in the ratio of 75% of both genders. The study was conducted through a self-administered questionnaire. The results of the study indicated that independent variables had varying relationship with the dependent variables. Pay, promotion, supervision and co-workers had a strong positive effect on job satisfaction, turnover intention,  performance and absenteeism. Work family conflict, family work conflict, extended flight hours had a strong negative effect the job satisfaction, turnover intention, performance and absenteeism.




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